Privacy Policy for Winston's Adventure Equipment

Effective Date: 17/06/2023

Thank you for choosing Winston's Adventure Equipment ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers ("you" or "your") when you visit our website, interact with our services, and make purchases through our e-commerce platform. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information: We may collect various types of personal information from you, including but not limited to:

Contact Information: Name, email address, phone number, and shipping or billing address.
Payment Information: Credit card details, bank account information, or other financial information necessary for processing your payments. Please note that we do not store or directly process payment information. It is handled securely by our third-party payment processors, namely Stripe, PayPal, and Klarna. We encourage you to review their respective privacy policies to understand how they handle your payment information.
Purchase History: Details about the products or services you have purchased from us.
Communication Preferences: Your preferences for receiving marketing communications or newsletters.

1.2 Automatically Collected Information: When you interact with our website, we may automatically collect certain information, such as:

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages visited, links clicked, and the duration of your visit.
Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website. You can manage your cookie preferences through your browser settings.


2.How We Use Your Information

We may use the information we collect for the following purposes:

To process and fulfill your orders, including shipping products to your designated address.
To communicate with you regarding your purchases, provide customer support, and respond to your inquiries.
To personalize your experience and tailor our offerings to your preferences.
To improve our website, products, and services based on your feedback and usage patterns.
To send you marketing communications, newsletters, or promotional offers, subject to your communication preferences. You can opt out of these communications at any time.
To detect and prevent fraudulent or unauthorized activities.
To comply with legal obligations and enforce our policies.
Information Sharing and Disclosure
We may share your personal information with the following parties:

3.Service Providers:

We may engage trusted third-party service providers to assist us in operating our business and providing services to you. These providers have access to your personal information only as necessary to perform their functions and are obligated to maintain its confidentiality.
Payment Processors: We share payment information with our third-party payment processors (Stripe, PayPal, and Klarna) solely for the purpose of processing payments securely.
Legal Compliance: We may disclose your personal information if required by law, court order, or government regulation, or if we believe it is necessary to protect our rights, property, or safety, or that of our customers or others.

4.Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your personal information is no longer necessary, we will securely dispose of it.

5.Your Rights and Choices

Access and Correction: You have the right to access and update your personal information. If you would like to review or modify the information we have on file, please contact us using the contact information provided at the end of this Privacy Policy.
Marketing Communications: You can opt out of receiving

If you have questions about our privacy policy, feel free to email us at support@winstonsadventureequipment.co.uk